You have the right to cancel your order up to 14 days after receipt without giving any reason. You will then be credited with the full order amount including initial shipping costs. Only the costs for returning from your location to our warehouse are for your own account. These charges may vary depending on your shipping location, please check your carrier's website for exact rates. If you make use of your right of cancellation, the product will be returned to us with all accessories supplied and – if reasonably possible – in its original condition and packaging. To exercise this right, please contact us at firstname.lastname@example.org. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been returned in good order.
How can I return my orders?
If you are not satisfied with a product or BakkerElkhuizen's service, you can contact us by phone (+44 203 6083569) or via e-mail (email@example.com). You will receive a return form and RMA number by e-mail within five working days with which you can return the item to us. The product must be returned in its original condition, if possible in the original packaging and with all accessories. Do not stick stickers etc. on the packaging but return it in a box.